Customer and Technical Support
Advice and technical assistance for your Securus system.
Can't find the answer you need in our support site?
Customer support site > (Opens new window)
Our support site contains the latest updates and general advice on using and customizing Securus, common technical issues and e-safety best practices.These will be of benefit to potential customers who are evaluating Securus on trial.
New developments and hints
We send a quarterly newsletter to customers, which contains details about product developments and suggestions on how to use Securus. If you haven't received a copy, email us with your details.
Our help desk can be contacted Monday through Friday between 8:00 AM and 4:30 PM Central Standard Time
We aim to respond to technical issues within one working day.
For all other inquiries, contact us >